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Should I laugh or should I cry? May 10, 2010

Posted by CK in Networking, Personal.
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Readers of this blog are already familiar with my bitter experience with Vodafone Germany (details here and here). Long story short, in the latest episode of this series I asked for my connection to be interrupted at the end of the summer, giving them a good lead time for that (typically, contracts require a 3-month notice). On Friday, I got a letter from Vodafone stating that my phone/internet connection will be cancelled at the end of this week. At this point in time, this would be pure disaster, my thesis’ Titanic. Calling them on the phone, they recognized their mistake, apologized, and said they don’t know if they can do something because they have already asked Deutsche Telecom to disconnect me on Friday.

Seriously, Vodafone, how difficult is it to get your act together and be professional? Are you really amateurs? I really wish I had never made that contract.

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1. Vodafone Germany wrap-up « Logos of Crafts - May 14, 2010

[…] leaving the country, and therefore I want them to cancel it in August, not November. They replied they will cancel it in May, in a week’s time after their […]


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